ego warranty australia

Be the first to know about new products and innovations. var xmlHttp = new XMLHttpRequest(); For some reason he asked for the serial number of the charger that came with it. This warranty is void if the product has been used for rental purpose. This time they did ship them. new Date().getTime(),event:'gtm.js'});var View Product View All Products EGO Owner Resources A greeting that lasts 25 seconds, followed by 10 seconds of music, followed by the greeting repeating. For the best experience on our site, be sure to turn on Javascript in your browser. I have a full EGO lineup -- Lawn mower, leaf blower, string trimmer, hedge trimmer. Any action not timely filed shall be deemed waived. This guarantee does not limit the buyers rights arising from the contract of sale with the reseller or applicable statutory rights. EGO tools are backed by an industry leading 5-year warranty. So beware if you try to take them up on their "5 year" year warranty. Do you have no warranty? Here I am.7-8 weeks later.without a lawn mower. %%EOF I will never buy one of their products again. JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. I wanted to give a brief summary of my experiences dealing with EGO, their products, and their warranty/support department. This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect resulting from misuse, abuse (including overloading of the product beyond capacity and immersion in water or other liquid), accidents, neglect or lack of proper installation, and improper maintenance or storage. *U@H]$nG``x3@ = See Item #3 under their Limited Service Warr https://egopowerplus.com/warranty-policy [deleted] 3 yr. ago Yeah, beware of that too. They said to bring it to my nearest Home Depot and it gets sent out to be repaired. EGO Power+ will NOT honor 3-year warranty if not purchased through This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Warranty Policy | EGO POWER+ EGO Power+ considers their product's warranty null & void if their product was not bought through one of their authorized sellers. Thats why all our products are covered by extended warranties* that you can rely on. 100% satisfied with how EGO honors their warranty. For questions or warranty claims on the Zero Turn Riding Mower (models: ZT4200L, ZT5200L), please call us Toll-Free at 1-877-346-9876. Check out our library of quick how-to videos. Impossible to get thru to customer service. A case of, "if I knew then what I know now", I never would have bought EGO PRODUCTS! The warranty term for the equipment is not extended or renewed as a result of any rectification of the equipment being undertaken. I asked if she was calling to help me and she replied You havent said anything. Visit eReplacementParts.com to find parts for your EGO tools. EGO Power+ Outdoor Power Equipment and Portable Power Products. We see that youre on the North America site but appear to be outside the U.S. and Canada. show_fast_cart: true, Price: $6,999 kit with six 12.0Ah batteries and charger. * For defects caused by material or manufacturing fault. && ('objectFit' in document.documentElement.style); function browserSupportsAllFeatures() { Companies can ask for reviews via automatic invitations. From someone you can hardly understand their dialect, very disheartening and disappointed with no resolution yet for a battery under warranty. Register your EGO equipment so you can be among the first to know about new EGO products and other exciting developments. The message is very annoying. I bought a snow thrower in the fall and when the base plate shattered the first time I used it. }; EGO Reviews | Read Customer Service Reviews of egopowerplus.com window.lazySizesConfig = window.lazySizesConfig || {}; The warranty applies to purchases made from authorised EGO Dealers, which can be confirmed on the }); The repair facility they sent to? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. In the event that this is not possible please use the details provided on this website to contact your authorised EGO Power+service centre. The warranty period for routine maintenance parts, such as, but not limited to, ride-on mower seat, wheels, tires, anti-scalp wheels, brake disc, friction block, blades, trimmer heads, chain bars, saw chains, belts, scraper bars, rubber paddles, augers, skid shoes, blower nozzles, and all other EGO accessories is 90 days for residential purpose, 30 days for industrial, professional or commercial purpose. Waited two weeks, had to call back again, and no one had done anything. My lawn is 40'x30', doesn't take long to mow. We can select the most suitable tools for your needs, give you face-to-face advice whenever you need it and provide a diagnostic service to keep your tools running for years to come. The store will not work correctly when cookies are disabled. Pulled out the powehead last weekend to do some trimming only to find it completely dead! For online customer service requests, please email support@egopowerplus.com.au. PDF Ego Warranty Policy Claims under the warranty must be made within the warranty term. After multiple tortuous calls to customer service they finally agreed to replace them. Archived post. All rights reserved. I wont buy another Ego product. custom: { They received the mower and the process began. One had power, one did not. I advised she hadnt asked me anything. I didn't have any way to see a status on my warranty claim. I loved the EGO lawnmower I purchased, at first. This warranty does not cover the damage resulting from modification, alteration or unauthorized repair. We stand behind our products, so please call with any concerns or questions. })(window,document,'script','dataLayer','GTM-MJ96WTR'); 2023 Trustpilot A/S. Really !!! Plan on replacing it at the tune of $200-$500. Subsidiary Ltd, 4th Floor, Smith & Caughey Building, 253 Queen St, Auckland, 1141. How about giving a poop about the poor customers who made the bad decision to trust your products ! Greenworks will offer warranties of four years on mower parts and only two years on the battery. Extended warranties apply to the products below: 5 years with registration completed within 90 days from date of purchase (survey required). $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. That's why all our products are covered by extended warranties* that you can rely on. This website makes use of cookies to enhance browsing experience and provide additional functionality. Don't forget, expect to be on hold for an hour or more to even talk to someone for help. For the best experience on our site, be sure to turn on Javascript in your browser. are not covered by this warranty and will not be borne by Chervon. This company is truly a joke save your money, energy and time ! Battery life for a 1/4 acre lot is awful. This warranty does not cover the damage resulting from modification, alteration or unauthorized repair. Russia's brutal attack on a Ukrainian apartment building was never a fair fight . Price for another battery (56v/7.5AH) make me think Im dealing with an oil company. We see that you are on the Australia/New Zealand site, but you appear to be in the United States. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law and the New Zealand var BCData = {"csrf_token":"d1c8e713bfe2bf97c3928838c93963a6323f860b979e1a04c7709379532c8fc2"}; After one season my EGO LM21355p lawnmower would not start. Spent a fortune on various Ego tools and the chainsaw stopped working. He said he couldn't honor the warranty because I couldn't provide the serial number of the charger. Any implied warranties, including warranties of merchantability or fitness for a particular purpose, that cannot be disclaimed under state law are limited to the applicable warranty period defined at the beginning of this article. Last update I got was that the item was marked "in transit" back to the store on the 17th. For the best experience on our site, be sure to turn on Javascript in your browser. They took my lawn mower and it had to be shipped out of state to a repair facility. Bought almost $1400 worth of Ego tools less than one year ago. Sign up to hear about new Commercial Series tools and innovations. Warranty Period means the period described in section 3 of this Warranty that applies to the STIHL product, as determined by its end-use or product type. Our batteries and chargers are backed by an industry leading 3-year warranty. The warranty term for the equipment is not extended or renewed as a result of any rectification of the equipment being undertaken. This limited warranty applies only to the original purchaser from an authorized EGO retailer and is not transferable. PDF WARRANTY - Lowe's At EGO we pride ourselves on manufacturing products that not only have petrol-matching power, but are reliable and robust too. 3 years warranty without registration. When my battery dies, I will park the mower and go with gas. This has been the most grueling process ever. Two states away. First, know that you can return the mower to where you bought it. So I did. Registering your product does not work. There was no reply so I said Hello. She hung up on me. So if you need to get in touch with EGO about a warranty claim and get a tool repaired -- Make sure you take actions to have a backup for around 8 weeks or so. EGO POWER+ 56V Brushless 350mm Line Trimmer with - Total Tools Their support was quick to get on the phone and it was painless to create a warranty case. Please contact EGO Customer Service Toll-Free at 1-855-346-5656 any time you have questions or warranty claims. Scan this QR code to download the app now. EGO POWER+ 56V Brushless 1 x 5.0Ah Multi-Tool Power Head 4 Piece Attachment Kit MHSC2004E. Thats why all our products are covered by extended warranties* that you can rely on. If you register your product, well have your information on file when you call us with a question, making the process even easier for you. We stand behind our products, so please call with any concerns or questions. && window.WeakMap The equipment must be returned together with the original proof of purchase (stating the purchase date and product description) to the reseller from whom the equipment was originally purchased. } ","consent_manager.essential_category":"Essential","consent_manager.esential_purpose":"Essential for the site and any requested services to work, but do not perform any additional or secondary function. I wish I never bought EGO product. EGO Power+ is the next generation of cordless outdoor power tools. They do not stand behind their products. When bringing your product to the authorized service center, there may be a small deposit that will be required when dropping off your tool. Offer valid from 1st May - 30thJune 2023. Best EGO Lawn Mower Reviews 2023 - Pro Tool Reviews

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