argos taken money but no order confirmation

The poor manager (only a young lad) then had to stand and apologise to me because some woman called 'Lisa' had decided that they needed to investigate the matter before they would give me back my money and had put a block on the order so no one else could even get into it and tell me what was going on, let alone issue me my refund. We said it is not right when they are willing to accept returns before but on this item you refused. This time, when I asked to speak to a manager, I was told that I had come through to 'customer services' and "we are all managers here" - YEAH RIGHT! An Argos spokesperson said: We are in touch with these customers to apologise for the delay and reassure them we are processing their refunds. I tried to pay again, this time paying the full amount and directly entering my card into the PayPal Express window and it successfully went through. Normally when you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment. So it was agreed that I would do this on the Friday (when I was next off work). After a month, I called to find out when to expect delivery, only to be told that half of our order had still not reached them - by that they meant that only half of the actual items, e.g. Argos Limited 2023. If your all reporting argos will be investigated. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Argos standalone stores are currently closed while branches in Sainsbury's supermarkets are open for collection orders only, Video explains how you set up your Argos gazebo, Independent Press Standards Organisation (IPSO). argos taken money but no order confirmationargos taken money but no order confirmationargos taken money but no order confirmation I quote: "This is because the payment will be rejected by Argos as no order has been placed, this payment then gets placed into Paypals holding account. They told me to wait and see what happens and if I am charged then they're happy to refund me. They run security checks on the payment and then release it back to your account. 15mins, I started shifting from one foot to the other and leaning heavily on the counter, as I tried to control my annoyance. We are experiencing extremely high call volumes at the moment and sorry for the inconvenience this may be causing., Iconic high street favourite to return after 4 years as shoppers 'can't wait'. ComplaintsBoard.com is a leading complaint resolution website on the Internet. And that Ive USED it! ANY assistance would have been welcome) please contact us onetc" I didn't receive a confirmation email after ordering. Nice excuse for them, I suppose, so they can't deliver what IS available, because nothing is! One shopper tweeted Argos saying she'd been charged 1,200 and had received no confirmation of her order. Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. I asked whether in the circumstances they were willing to offer any compensation. Today it has been 14 days, and still no money. All Rights Reserved. Even the shop assistant making the call could not understand what was going on and started to look a little annoyed and disgusted herself. I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. Interaction, Climate Change, Sustainability & This content may be old or outdated. yup ery poor customer service boycotting argos now going to try with tesco, WHEN I WAS WAITING TO COLLECT MY DYSON VACUUM CLEANER I SAW POSTERS ALL OVER THE STORE SAYING 25% OFF DYSON PRODUCTS WHEN YOU TRADE IN YOUR OLD VACUUM CLEANER . Normally when you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment.If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment. In the meantime, you can contact Argos via its live chat or by phone on 0345 640 2020 - although keep in mind they're experiencing a high number of enquiries. In normal circumstances this would not happen (sounds hopeful) and our internal findings show that the correct item was issued out to you. Another customer said a 500 gift card payment had been processed despite the order not . So, again, I had to explain about the delivery being late (check with your couriers) and about my conversation with Will, to which, she replied that she didn't know what had happened as she couldn't get into my details as 'Lisa' had put a block on it. 'Uncorrectitude'? I spent nearly 1,000 on furniture (which they took from my credit card in record time). I too have been ripped off my Argo's they just want your MONEY! I sent a messenger message to Argos who said the extra charge would be refunded. i always come to argos for mobiel phones as they have good deals but i will no longer be goin to argos as they staff was rude to me when i asked for the 10 pound free cred which im still not very happy with and i will be writing a letter to the manger coz it was a young kid working there bout 18 very rude indeed. WHEN I ASKED FOR MY 25% OFF I WAS TOLD THE OFFER FINISHED YESTERDAY ! Environmental Issues, Home Automation & Internet of I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. How on earth does that work? This is a great space to write long text about your company and your services. I am currently waiting for some-one to call me back, as I don't see why I should wait AGAIN and pay interest to my bank, whilst Argos earns interest from my hard-earned money all this time. To inquire about a licence to reproduce material, visit our Syndication site. This review was chosen algorithmically as the most valued customer feedback. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. It's still says the payment is pending on paypaly and money are gone from my bank account but I guess I just gotta wait a bit . Touch device users, explore by touch or with swipe gestures. "The money is now leaving my account but I have no order confirmation from any of the orders to say its placed. PayPal transaction is still going through even though Argos order failed. Sep-10-2015 03:59 AM. I explained about the failed saturday delivery and extra charge, the fact that the parcel was a mess and had been passed around among drivers and finally, that what I had received was PINK and resembled a CHILD'S TOY. how much do home and away actors get paid - asrefava.ir It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). 1999-2023 PayPal, Inc. All rights reserved. FURIOUS Argos shoppers say theyve been left hundreds of pounds out of pocket after being charged for orders that didnt go through. Nothing will come of this. For other inquiries, Contact Us. Thursday m0rning I again rang customer services and after a brief chat with the operator requested i was put straight through to the escalation team I was put on hold and after approximately 2 minutes cut off. There are better shops out there; I really wish I never bought it! I had wanted to upgrade for a while and as I had a (small, simple) wedding coming up and had agreed to take the pictures, decided it was definitely the right time for the purchase as I could use my own equipment instead of hiring. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. A few days later I was told that some-one would contact me in approx 3 weeks, to let me know what was happening - this didn't mean I would receive my goods then, simply it would be an update. Its shameful that Argos are not honest about the delivery dates, well if you are getting too many orders then please do not book any more when customers tries to order online or in store. Leave the Archive. Stock was conformed the order was conformed and delivery scheduled for Wednesday between the hours of 7am and 6pm. david and olivia review Thanks Very clever! microsoft flight simulator 2020 stream deck profile; the wrong missy talent show; carleton college athletic director; houghton lake cabin rentals; meijer shredded cheese; morton buildings sales consultant; building within 1m of boundary; jalapeno salt water taffy; define unremarkable medical i have also been stung by the argos shop scam its more like a legalized fraud than a shop i ordered a dinning table and chairs shown in stock on the web on 4 of nov 2011and expected 14 day del how wrong i was phone call from argo today 29 nov carnt have table and chairs untill end of feb 2012 i can have a gift voucher refund as i paid by gift voucher but whats the point as they carnt sell me what i wanted two other tables simialar to the one i ordered are both out of stock but the one i ordered is shown on there website still for sale and in stock and now theres not even 28 days left to try and order another off them for a replacement this is the last time i ever buy from argos unless i have no choice and can take it away myself all there staff are so helpfull and understanding on the phone I WISH something needs to be done to shut them down after i have got my stuff next year of course it was quicker buying my house to put the table and chairs in then dealing with argos or have they ran out of oak to make my table with and are just growing a bit more. They are blaming Paypal for what it looks it's their issue. (That they charge you more for!) "You are not responding to DMs [direct messages] no live chat no way of getting though on phone.". Will do that, but has anyone else experienced the same with Argos? Order confirmation may take a couple of hours during busy periods. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I am considering going to the Ombudsman, to claim interest back from Argos, which they have earned on my money over the past 2 months. The call handler (Will), was very pleasant and assured me he could deal with it, so I took a deep breath and began. If you've been charged, we'll automatically refund your money back to your bank account and you should try placing the order again. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. To comment on this thread you need to create a Mumsnet account. View our online Press Pack. I then received a delivery on the following Wednesday. The customer service team I found to be rude and unhelpful, and think it's acceptable for someone to have to wait 2 weeks to have the issue resolved. Help & FAQs - I didn't receive a confirmation email after ordering - Argos Posted by July 3, 2022 wildest police chases spike on argos taken money but no order confirmation July 3, 2022 wildest police chases spike on argos taken money but no order confirmation I spoke to Citizen's advice, who informed me that Argos (if the legal team were backing 'Lisa's' actions) were breaching all sorts of Trading Standards Acts and that I should just wait until Monday as they would not be able to justify holding onto my money any longer than that. Beanbags are out of stock. He could not explain this, as it had apparently been passed around several delivery drivers and he was at least the third. If Argos cant trace it, you will have to wait till it clears on your statement and then send that to Argos or get a ref id from your bank. Operator in put the order in to the computer and found that the paper work had not even been forward to the warehouse for dispatch.

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